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Project Snapshot
Intended Audience
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Emerging & Experienced Leaders
Designed for leaders at any level who want to build psychological safety as a core part of their leadership toolkit.
Format
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Simulation-based Scenario
A short, decision-driven experience that mirrors a real team meeting learners guide the conversation, respond to tension, and see their impact in real time.
Tools & Tech Used
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Storyline 360, HeyGen,
Adobe Firefly, Canva
Built with a blend of tools to bring realism and emotion into the simulation.
The Challenge
This project began not with a client brief, but with a creative itch:
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Could I design a digital learning experience that truly captures the human nuance of psychological safety without relying on theory-heavy slides or generic multiple-choice scenarios?
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Psychological safety is one of the most important leadership capabilities today, yet it’s often taught in ways that feel flat: definitions, checklists, and abstract frameworks. In most digital learning, the focus is on what it is, not what it feels like to lead for it.​ I wanted to flip that.
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This simulation was my way of exploring whether we could make soft skills learning more immersive, emotional, and behaviour-based, giving people a chance to feel the impact of their leadership, not just understand the concept.
The goal? To build something short, accessible, and grounded in real-world team dynamics where the learning happens through doing, not just reading.
The Solution
To meet the challenge, I designed a short, simulation-style experience that puts the learner in the driver’s seat of a virtual team meeting, where psychological safety isn’t explained, it’s tested.
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The premise is simple:
You’re leading a team discussion to finalise a project. There are mixed opinions, subtle tensions, and quieter voices in the room. Every decision you make shapes how safe the team feels to speak up.
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Rather than relying on passive content, the simulation uses:
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Natural team dialogue (written by me) that mirrors real workplace dynamics
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AI-generated video avatars for authenticity and emotional realism
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Interactive decision points where learners choose how to respond — and see the ripple effect of those choices play out
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Coach-style guidance to prompt self-reflection and reinforce positive behaviours.​
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There are no slides. No theory dumps.
Just a practical experience designed to activate empathy,
curiosity, and conscious leadership behaviour.
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The end result is a lightweight but high-impact piece of learning that could
slot into any modern leadership program or stand alone as a microlearning moment.
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My Design Process
This project moved from broad behavioural intentions down to detailed learner interactions, a deliberate journey from concept to nuance. Here’s how I brought it to life:
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Mapping Key Behaviours
Before designing screens or characters, I defined the behaviours that support or hinder psychological safety. These became the foundation for the simulation’s decision points.
From these behaviours, I shaped the learning objectives. Each scenario was mapped to a key psychological safety moment, ensuring that every scene had purpose, relevance, and a measurable learning outcome.
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Designing Character Personas
Next, I created five distinct personas to mirror the kinds of personalities and dynamics found in real teams. I wrote persona profiles to ensure their behaviours, reactions, and perspectives felt authentic and contributed to real tension points leaders face.
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Designign the Flow & Feel
I created a simple wire frame to map out each scene and to shape how the experience would unfold.
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The wireframe helped visualise the flow from scene to scene, showing how each interaction connects and when knowledge checks, choices, and feedback would appear.
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To support the emotional tone and clarity of the experience, I developed a simple colour board.
The chosen palette was calm, professional, and inclusive helping reinforce psychological safety while ensuring visual consistency across scenes. It also aligned with accessibility guidelines to keep the course usable for all learners.
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Together, these elements became the backbone of the course structure, ensuring the simulation felt natural, purposeful, and visually cohesive.
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Content Creation
With the structure, characters, and key interaction points mapped, I moved into scripting.
Every scene from team chatter to moments of tension was carefully crafted to reflect how psychological safety plays out in real meetings.
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From Rapid Prototype
to Final Experience
To bring the course to life quickly, I built a rapid prototype in Storyline with simple visuals to test flow, tone, and timing.
Once the structure was solid, I developed the final version using a mix of tools.
Each screen followed a consistent visual rhythm: virtual call interfaces, question prompts, and reflection moments, designed to ground the learner and reduce cognitive load.
